Avoiding accidental clicks Pt. 1: Keeping the right distance

Thursday, October 14, 2010 | 8:10:00 AM

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In the past, we've talked about ad placements that are prone to generate invalid clicks. In a past post, for example, Mike noted that publishers should be careful about placing ads too close to navigational controls or other clickable page elements.

It's in the best interest of the user, advertiser, and publisher to avoid implementations that lead to invalid click activity. As you can imagine, users aren't very happy if they accidentally click an ad instead of a link on your page and are directed away from your site. Advertisers also don’t want to be charged for a click that a user made accidentally (though of course we do not charge advertisers for invalid clicks that we detect). And why should publishers care? Well, if we see that most of the clicks coming from your pages are invalid, we may need to disable your account to protect our advertisers.

One type of site we wanted to talk about are Flash-based game sites. Playing games on these sites, you'll notice that ads are often placed very close to the Flash player where the game is played. Publishers may reason that they're providing maximum value to advertisers by placing their ads very close to the area where their users are focused. However, many of these Flash games are played with a mouse, and the action in the games can lead users to do a lot of rapid cursor movements and clicking. We've seen many cases where ads were placed too closely to where the action was taking place, generating many accidental clicks.

Since each game and site are unique, we can't advise publishers on an exact distance between ads and games, but we do recommend a minimum distance of 150 pixels between the Flash player and ads.

We've worked with publishers on these issues in the past and noticed that increasing the distance between Flash player and ads has had, on average, a positive long-term effect on CPCs. The reason for this is smart pricing. As you may know, the revenue you receive is based on the amount an AdWords advertiser pays for each click on their Google ad. The amount the advertiser pays varies per ad and from website to website, based on the likelihood that a click will result in a conversion for the advertiser. If we determine that clicks on a site are less likely to lead to business results for an advertiser (e.g., an online sale or registration), we reduce the price that an advertiser will pay for those clicks.

So, in short: Moving the ads further away from Flash games decreases the likelihood of accidental clicks and increases the number of clicks leading to business results for advertisers. A good deal for all involved.

54 comments :

Roy Ph-Jacobs said...

Thanks for the advise.

M.Satish Kumar said...

If u accidentally click Google ad sense ads in your site or anywhere... there is no other choice for u other than a permanent ban... Google is more concerned about the advertisers.. rather than the publishers...

Shekhar Sahu said...

Thanks for the tips.

Albert said...

Yes. Thanks for this warning and tips to avoid accidental clicks.

Admin said...

Good stuff, we need some more rules regarding Google AdSense and placing the banners on websites. I come across sites all the time that are encouraging clicks. I know there is this one community out there where members exchange clicks for AdSense.

ali said...

i like this post because that is very nice .

Alaa said...

Hello

This is a great post , thanks for sharing it, i have a question about flash games based ads here.

I noticed recently many websites are using a (game is loading ads), so on the same area where the flash player should load, you will see an advertisement for lets say 5 or 10 seconds, we would like to make sure if this way is accepted by google adsense team or not.

Regrads

pm said...

How about giving us publishers access to invalid click statistics so we can optimize our ad positions by ourself?

Cake said...

one slip up and you are gone for good. no second chances. google doesn't care about you or the circumstances.

Ajay said...

Alarming!!! info to the Adsense users Thanks to provide useful information

Johann said...

I like this post.
Thanks for this Warning and Tips to Avoid Accidental Clics.

Ridwan : welcome to my blog said...

Thank U, Thank U Google.., i am indonesian, i very consernt with google adsense TOS, this month i create 1 of flash blog games... this week i am so worry about my blog is allowed with adsese place, but i am happy now.. you send this information,

my questions is :

how about in one page !, there only one plash player with 3 adsense content and 2 unit link.. its OK or not,,..

OK, a minimum distance of 150 pixels between the Flash player and ads.

because.. it's good for reader to know WHAT NEW GAME ON ADS, but my blog in one page like spamming..

as you know, i am publisher not only for money but, help some people to take information site..

best regard

Arsal said...

thnks for this tip i hope this will do alot better than before and prevents from invalid clicks

TrapikMedia said...

Thanks for the heads up, it's a design thing really - of course, we'd rather the visitor further explores our site rather than lose them to an invalid click - that's like a double loss for us, we lose the visitor and we don't get paid/credited for the click.

themes said...

Thanks for the advice!!!

eLDŽo said...

Could someone answer to me on my question - Few days ago I clicked on my own ad, it was Accident.

Should I e-mail google adsense team or..?

I fear I could be banned because of that :S

Thanks for answers! :)

Mike said...

A perfect reminder completely with useful steps for how to avoid 'Accidental Click'.

Nhoel said...

i agree with that.
never encourage accidental clicks.
you'll benefit in long term with that.

thanks!

Moth said...

Interesting post. I don't have any flash on my site and I think my ads are in a good position - meaning people click on them only if they are interested.

It would be a great feature to have some sort of feedback on the quality of visitors that us publishers send advertisers. I'd like to think that people who click on my ads go off and buy something... Perhaps some sort of rating. Not sure how it could be implemented or if it is possible. One thing Google should understand, some publishers actually care how successful their ads are. It's our livelihood and giving advertisers the right visitors will mean AdSense works, good for them and good for us.

senyum-xp said...

thnks for this tip i hope this will do alot better than before and prevents from invalid clicks

Inside AdSense Team said...

Thanks for all of your great comments and thoughts around our posts. We wanted to take a chance to provide you with some answers to your questions and some feedback:

@eLDŽo: We actually have a whole post dedicated to accidental clicks on your own ads! Check it out: http://adsense.blogspot.com/2007/05/accidents-happen.html you may also want to check out this great resource on invalid clicks: https://www.google.com/adsense/support/bin/answer.py?hl=en&answer=62472#q1

@Admin: If you do come across sites that are encouraging users to click on ads you can report these sites using this form: http://www.google.com/support/adsense/bin/request.py?contact=violation_report
Alternately, you can click on the 'Ads by Google' label that you find on each of our ad units. By clicking on this link you will be directed to our Ads by Google feedback form, where you can send us some information about the page where you saw the message and ads.

@Alaa: This was addressed in our second post which you can read here: http://adsense.blogspot.com/2010/10/avoiding-accidental-clicks-pt-2-use.html
In short - these placements are okay if they are monetized using our AdSense for games product. Using AdSense for games ensures the right ads from the right advertisers are being shown in these placements.

@pm: We share as much information as possible with our publishers regarding invalid clicks. To quote from our help center: As you may know, we monitor all clicks and impressions on Google ads for any activity that may artificially drive up an advertiser's costs or a publisher's earnings. Any clicks or impressions that our system considers invalid will still appear on your Overview page, under the Reports tab. However, because our advertisers aren't charged for these clicks and impressions, we won't show the earnings for this activity. Rest assured that AdSense accounts are properly credited for all clicks and impressions we consider to be valid, and you can find the earnings for this activity on your Payment History page at the end of any month.
Because we have a need to protect our proprietary detection systems, we're unable to disclose any further information about how our monitoring technology works.

@Cake: if your account is disabled for invalid click activity, you’re welcome to file an appeal: http://www.google.com/support/adsense/bin/request.py?contact=appeal_form
These appeals will be reviewed by our specialists.

@TrapikMedia: Yes, it's true that in the long run publishers don't profit from invalid clicks - neither through increased earnings, nor through great user-experiences.

@Moth: This is an interesting idea that we'll forward to our engineers - thanks for the advice!

Best,
Inside AdSense team

Amar said...

Proper placement of ads can indeed help both advertisers and publishers. Publishers should always try to help advertisers and not indulge in activity that pushes their own earnings up.

Mr Time 55 said...

Is it possible that we could submit several pages and see if we could get a one time analysis? Even if it cost something I think it would be worth it.

We certainly want to comply with the TOS. We also want to generate leads or sales for those that write ads as well. So making the adsense ads not look blatantly like ads seems to keep their attention and work seemlessly with our content. But where is the line drawn? Is it a gray area what is acceptable and what is not?

Thank you for making this forum and blog. It is very helpful.

Abdulwali Pareshan said...

Thanks Google, very good advise.

tsr129 said...

This is nonsense. YouTube partners have ads automatically embedded into their videos and there is a TINY little close button in the corner that is really hard to hit if you're trying to get it off the video quickly. Don't tell me that's not forcing "invalid" clicks, because it is.

Also, a lot of flash games have an ad appear while the game loads, and about 10 seconds into the ad, a little teeny tiny link appears above it that says "Skip ad". You're telling me THAT'S not meant to force a click? Please, Google just likes AdSense users that are making tons of money, screw the little guy. Typical of a big corporation.

Vaibhav Agarwal said...

Hi,

What if a competitor tries to induce invalid clicks on a site to harm the account. Please advise ways in which publishers can handle such situations?

Thanks a lot

rajkumar.rr said...

Instead of banning straight a way, why don't you (Google)give a warning at least for one instant. This may turn the publisher more cautious subsequently, Isn't it?

Aaran said...

"Well, if we see that most of the clicks coming from your pages are invalid, we may need to disable your account to protect our advertisers."

Does that mean a rogue can take a competitors adsense earnings down?

David said...

What about things like submit buttons of forms? Are there any problems with ads being near the submit buttons?

someone said...

Very Very Very Nice Advice
Keep Going
The Best Ever
I love Adsense

OzTech said...

I'm curious if it's taken into account that some advertisers may cause their own invalid clicks. I see ads that flash DOWNLOAD HERE in bright lights trying to get anybody to click. Visitors are likely to click those ads when they appear on download sites then back out. Are those counted as invalid?

afr said...

1- Adsense need a "early warning sistem" for us, not all users of adsense do click the ads with the intention to fraud or cheet the program. If you let me know that something is wrong on my sites it will be apriciated. Since the Adsense program don't pay for invalid clicks why disable the account? Please work with us as well as with the ones that pay to place an ad.

2- In some way we need to know if there is invalid click on the site, otherwise it is imposible to take action on something that i don't have idea that its happening. Please let us know if there are invalid clicks or the amount succes of a click. I can redisign all my blogs just to move the ads 150px away, there need to be a way to know of the click are valid or invalid. A porcentage of ad succes will be great 1 page view = 0% more than 1 page view after the click is made by the user will mean 100% succes.

3- Why not you guy come up with something like "Google Adsense Doctor" or some way to get a quick check from a Adsense member of out sites to check that all is ok. If you take a quick look to the forum (the Google help forum) you will see that there is a lot of questions made by users that don't understend the guidelines, and that is because some of the guidelines don't contemplate all types of blogs or websites, that situation let a lot of users confused. Here you talk about Flash game websites and that is not my case, but i do have some link units under some navigation menues, while i track those ads i don't really understand if the placement is ok, and if the clicks on those ads are valid or not... (just in case those ads get 1 click in 30 or 40 clicks in average, sometime it past monthe before i get a click there).

I will love to submit my site for a review just to know if all is ok or to make the necesary changes... but instead all that i get is a forum where the answers come from other people that may have a different point of view or interpretation of the Google Adsense Rules...

smilebank said...

very nice tip if user want to click no button and accidental click no ad it is a bed user experience because visitor want to see the information but accidentally divert on another page

nice tip

WWW.GAMEONLINE.WEB.ID said...

ADSENSE BEST !!
^_^
I LOVE ADSENSE ^_^

Menjadi Blogger Yang Bahagia said...

i love google adsense :) thanks

Smoky Mountain Hiker said...

Adsense Team,

"Any clicks or impressions that our system considers invalid will still appear on your Overview page, under the Reports tab"

I'm not seeing it. Could you be more specific.

Thank you.

ANTONY said...

If Adsense shows the number of invalid clicks in a report then it will be very useful to correct our mistakes by ourself rather than banning the account.

Gail said...

Is it possible to get your adsense disabled if you have too many sites using your adsense code?

TED said...

I have to agree with Moth. There really is a distinct lack of support for proactive publishers. Ascertaining added value is almost impossible. It would be beneficial to be able to marry site content to quality advertiser leads (especially for someone like me who runs separate companies, one which uses adsense heavily and the other adwords). Google remains advertiser orientated (understandably given those who abuse the program, I think it is time to look at a higher level of evaluation of publishers. Adsense ads have lost market value and a lot of users feel adsense publishing sites lack value (this is based on my own customer’s feedback). Adsense ads have increasingly been abused and I feel it is time Google looked at how they can support genuine publishers more, remove those who abuse the program and more importantly get the adsense brand back to its former value. Adsense has become the 'Aldi' of publishing, does the job but cheap and tacky. I am very loyal to google, love the whole concept and has benefited me considerably over the years but honestly guys, you need to have a ground roots look at where you are, where you were and where you are going. I know the future will be good, interfaces are providing more scope and facility, and hopefully 2011 will be the year that brings adsense back in touch.

Administrator said...

my blog has been on the disabled yesterday googlenya ad for ad position is too close to the content that makes happen accidentally click

oggologgo said...

It's so sad that so many people have the misconception that unintentional clicks are good business.

Even if you are paid per click, the fact is that, to the advertiser, unintentional clicks obviously are worth less than intentional clicks. So if they receive a lot of unintentional clicks, they will not be willing to pay as much per click. So in the end, the price per click is just going to go down, if you cheat visitors into clicking.

Of course there are the advertisers that themselves have nothing good to offer, so they rely on tricking people into coming to their site, and then make a living on the percentage that end up staying and buying something afterall. These are the people you don't wanna do business with anyway, if you have any morals.

gio02091981 said...

I agree with this post and I think we did not try to fraud clicks, but I think 150 px between flash content and Ads is too much.

hen said...

hi and thx for this statement.
Is the mail about it going out to every adsens publisher just as an info or goes the mail only to users who has websites where google detected a problem?

thy a lot

d e l m o n s t y l e said...

Done!

Making Money with Flash games said...

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HACKER 05 said...

I LOVE ADSENSE

Peter said...

Hi, I have a flash game website and I need to make some layout changes to avoid accidental clicks by Tuesday and there are a few things I'd like to get explained since I can't seem to find in any specific distances in AdSense's terms, policy's, etc.

I placed these doubts on the AdSense help forum but no contributor knows this information.

150px in a 4:3 resolution is allot of space, is this still the recommended distance vertically and horizontally?

And do link units also need to be this far away?

Thank you.

mipool said...

I agree is good to avoid accidental clicks, but me too I think 150 px between flash content and Ads is too much. At 150 px many Ads will be out of the screen, so if players can't see the Ads when they play it will not be good for publishers nor advertizers.

seraglio said...

Flash based games need to be able to position the ads relative to the game, not based on an arbitrary 150 pixels. Some games have a width of 700 or 800 px, and with the 150 pixel rule you won't be able to even see the ads unless the user's screen is 1024x768. There has to be a happy medium, and this is not it.

figallo said...

I love AdSense too.
But think that many honest publishers would work better with more information about invalid clicks on our own sites (what placement?, what URL? is in conflict)...so, we can correct things and stay in peace with Google TOS...also, I think that 150px is a little too much...anyway I will make the necessary corrections.
Thanx

atk said...

so how do we as flash game community get in touch with the adsense department and let them know that 150px is way to much? ... that even a responsible 50px would be better. I have several flash games and when I put an 120px x 600px ad on the left and right side. Unless someone wants more information about the ad with a 50px buffer space they must still consciuosly move the mouse. How do we explain this to google Adsense and get them to ease this restriction?

Qian said...

First, I think it is a good idea to have some distance but 150px is too much.

Second, if you talk about accidental clicking, I think you need to mention the ads inside a flash media, for example youtube and others site, with their tiny close button on the top right corner. I accidentally click more ads appearing under a flash video on youtube and others video sharing sites when i try to close the ads than on any flash game site.

afr said...

This is a clear example of "do as I say not as I do"

To have rules is ok, but if they don't are clear or they are just for a few to follow while the rest can do it in other ways is not nice.

I agree with the distance betwen ads and content but...

1- We need graphic examples.
2- Examples for all kind of websites and examples for content specific sites.
Tje distance betwen ads and content can't be something like 150px, that is absurd ( some ads have that size ) 50px looks like a rasonable distance in which all can design the blog or website in order to show the ads without look like a mess.
3- When this blog will start to be moderated... meaning WE NEED ANSWERS.

Thanks and sorry for my english.

Joel Erickson said...

I agree with afr that 150 may be a little much. I also would like to see an example of something reasonable, as I've just launched a site and I don't want to be banned right away. Also, I'm still new at programming and I'm adjusting the site as I go, so I may have to individually tweak my pages after I have uploaded them. Do I run the risk of being banned because of this? I don't think I'll generate many clicks right away, accidental or otherwise, but I just want to make sure I'm following the rules.