AdSense is a-Twitter
Wednesday, March 25, 2009 | 10:22:00 AM
Labels: Other
Many members of the AdSense team enjoy using Twitter -- and we've seen that many of our publishers have made it a part of their daily workflow as well. If you're a Twitter user and have something to say about AdSense, chances are you'll "tweet" about it. Twitter has given us daily snapshots of what we're doing right, and what we could be doing better. If there's an issue affecting many publishers, Twitter is one of the very first places we hear about it. (Not familiar with Twitter? Check out Twitter's Getting Started Guide.)
We're thrilled to launch @adsense to communicate with AdSense publishers who use Twitter. Our tweets will be a mix of fresh product news, optimization tips, interesting links, upcoming events, and possibly even pictures of our dogs. Our entire AdSense team contributes, so if you have any suggestions for what you want to see, feel free to send an @reply to us!
Please note that since we want to make this feed as useful as possible to everyone following us, we can't respond via Twitter to questions regarding individual AdSense accounts. Please continue to visit the AdSense Help Center and Help Forum to troubleshoot your specific issues.
Let the tweeting begin!
8 comments :
Rohit said...
This should make the issue rectification process more faster.Great move Adsense team...:)
March 25, 2009 4:06 PM
Tristan said...
is that a two-way communication?
i am following adsense on twitter, but i cannot send then direct message. do they read the tweets that have @adsense ?
e.g. i would love to use twitter to inform adsense that they have a major bug in the reporting, going on for more than 24 hours ( see http://www.google.com/support/forum/p/AdSense/thread?tid=02242ec6d2589a27&hl=en ).
March 26, 2009 3:11 AM
Inside AdSense Team said...
Hi everyone,
We do read all @adsense replies and escalate bug reports to our engineering team. Thanks for bringing the higher than expected impressions to our attention - we're already investigating this.
While we're unable to respond to individual account issues, we will definitely try to address questions, comments and concerns that affect many publishers through our Twitter stream, as well as post updates to the blog, help center, and user forum.
Thanks for following!
Erica
March 26, 2009 9:25 AM
fdutton said...
I'm not sure I see the point of Twittering... It appears the AdSense team does not respond to anything... there is no way to get help with problems... and the facility to enter Payment and Tax info does not function at all. I've been with Adsense over a month, earnings over $500. and still can't put any info in. Maybe instead of Twittering the team should be fixing the problems so people can get paid - it doesn't look much like I will since I can't enter the appropriate info.
March 30, 2009 2:21 PM
Arjun Prabhu said...
Why twittering? I think the adsense team must invest in some resources in helping resolve peoples problem rather than was time on twitter. There is no easy way to reach anyone from the adsense team, getting a response is a distant dream. At times, i get a feeling that google is getting too arrogant. Ya -- i know the load is pretty high and all that, but i think google as a company must invest in adding more resources to help out adsense publishers.
I don't want to raise my personal issue here.... (which by the way is related to the BUG in your payment system.....) i have posted my problem on the official adsense forum, for over a month now, but its a shame that no one from google has bothered to respond.
Stop twittering - start resolving problems.
April 01, 2009 8:51 AM
Brian said...
I don't think the Adsense Feed search module is working correctly. When I try to add my Twitter feed with Adsense, it will not detect my feed even though it is a valid RSS feed.
I have verify it with feedvalidator.org.
ex: http://twitter.com/statuses/user_timeline/34962037.rss
or
http://twitter.com/blurayking
If you go directly to Google's-feedburner.com and input in your RSS feed,
ex:
http://twitter.com/statuses/user_timeline/34962037.rss .It will failed also.
But if you input in your twitter link...ie.. http://twitter.com/blurayking .
it will recognize your feed and let you add it. Why? Can someone explain this?
July 09, 2009 7:26 AM
Brian said...
Well I spoke too soon. Can't add it to feedburner.com using my twitter link either.
Give you an error URL 400. Bad request.
Looks like this is a common problem if you search Google or Blogger's help.
Suxs
July 09, 2009 8:19 AM
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