You'll now find your earnings and payments divided into two separate columns so you can better distinguish between them. Clicking on any details link will give you more information about the noted Earnings or Payment event. For example, the details link associated with a payment will show you the payment number, amount, date, and depending on your form of payment, the tracking number.
We've also added a Monthly balance column, which displays the running total of your unpaid earnings and credits at the end of each month. If this column shows an amount greater than $100 and you've removed all holds from your account, you'll be issued a payment at the end of the following month. You can see an example in the screenshot above -- since the publisher's unpaid earnings totaled $58.23 at the end of November, a payment will not be issued during December.
Have questions about our payment process and schedule? The Payments Guide is the place to find answers.
7 comments:
My monthly balance shows a different number depending on whether you are viewing the last 3 months - about $35, or 12 months/all time - about $75. That's a large discrepancy and I see no reason for it. Also I can't find a way to contact adsense haha, maybe I'm just being blind.
I really wonder if you will EVER reply to 'contact us' messages. I recently moved out from my previous apartment and changed my address on google account and created a case on google support. although I asked for re-issue check, you didn't cancel for month of December and now that check is showing as 'cleared on Dec31' I do not know who took it and cashed it. This is totally BS! There is nobody to talk and to talk from a freaking CORPORATION!! Microsoft, Yahoo all those guys have a customer service but BIG BROTHER GOOGLE doesn't have any with billions of bucks out of these websites!!
Ditto the s entiments of Dave and Mutlucan. I show no earnings from my YouTube account for last December even though I had good viewership that month. Furthermore, earnings for November and January have been posted. I've been looking for a way to contact Google Adsense for days to ask what's going on. You guys are huiding. That rots.
Instead of inserting so much information,please make report history page easier to find! I'm looking for it nearly for an hour and I have found all the texts about it instead of the very thing I search!
Please, say it in English!
If you take a close look at my monthly balance in November 2008, I had a payment issued from previous months (not including Nov). Then I was shown earnings from Nov 124 USD and so on till April. Next payment has been made on April 24th (125 USD) How come I have 124.82 pending in Nov, then earnings in Jan, Feb, March and the last payment is just 125.74. Impossible. Something is definitely wrong with my balance!!! But what takes the cake is that there is no way on earth I can get in contact with anyone in your support section to review my numbers. Not one single possible question in your Reports Troubleshooting sections leads to a personal answer from your staff. You owe me more than 125 USD, that is, you skipped November. And you leave no open doors to complaints. Maybe I will never get an answer or the money but that does not mean I have to shut up and accept it.
After I read comments from fellow Adsense customers above I see that definitely something weird happened on December reports. I think someone lost something on your server or you did something or blew it up with Adsense sellers and decided to solve it by charging it on the publisher. No wonder you get these sorts of comments. Your ears must hurt by now. But your company's policy doesn't back you up. I am sorry for you people who have to face irritated customers like me but the lack of personal assistance to avoid arguments or account reviewing is totally insulting and unthinkable. When a company gets to a situation like this the normal thing is that it sooner or later fails. Not Google of course, but the Adsense department as we know it. So good luck and I wish you silenced members of the staff can find yourselves a better job where your company be more supportive.
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