Rock on with Dan Marcus, AdSense payment specialist



What do you do when you're not working?

Not working? I'm not sure I understand the question... Just kidding--I don't work that much. I'm usually playing guitar with my rock band, the Swamees, or my heavy-metal side project, the Gibbous Moon. (I've been assured that shamelessly self-promoting my band website is okay, though I guess I could be more discrete and rely strictly on the power of suggestion.)

When I'm not rocking out, I like riding my motorcycle, chillin' with the homies, and BBQ'ing. Oh yeah, and camping is just about the greatest thing ever--especially if it involves BBQs, guitars, and motorcycles.

When is EFT going to become available for more countries?

We recently launched EFT in a number of countries and are working to expand even further in 2006. We're also exploring alternatives for locations where EFT isn't a viable option.

One common misconception is that EFT simply involves linking our bank account to yours. Unfortunately, it's not quite that easy. To provide EFT, we not only have to gain access to closed or heavily regulated bank networks, but we must also comply with local tax and commerce regulations. As a result, linking our bank account to yours is not as straightforward as it seems.

What are your top tips for publishers?

1. Sign up for EFT if it's available in your country. EFT can help non-US publishers avoid paying bank fees, and it's more reliable than snail mail.

2. Make updates to your account information by the 15th day of the month. We start processing payments around the 15th, and changes to your address, hold status, or form of payment made after that date won't take effect until the following month.

3. Reduce banking fees by placing a self-hold on your account. If you're outside the US and receive USD checks, you can let your earnings accrue and then receive larger checks less frequently.

4. Make sure your mailing address is correct. PINs and checks will not arrive if your address is wrong.

5. Don't wait for help. Find answers without emailing us by checking out our Payments Guide, video demo, and AdSense Help Group.

6. Patience is a virtue. PINs and checks are sent by snail mail, which can be unpredictable in some countries. While they can get lost and damaged in transit, more often the mail is just slow.

Remember, once we've stopped a check the process can't be reversed. I can't tell you how many times a publisher requests a reissue and then receives the original check the next day. If your check is reissued, you won't receive your earnings for an additional month--so it's in your best interests to be patient!

What are your favorite websites?

Wow, this is probably the toughest question. Here are five of my favorites:

realultimatepower.net – This site simply rules.
alienlovespredator.com – Pure genius.
craigslist.org – I compulsively search for stuff to buy, sell, and trade--especially guitar equipment, concert tickets, and motorcycle parts.
Pandora.com – Discover all the bands you never knew you liked.
GasBuddy.com – Increasing in importance on a daily basis.

Friday, May 12, 2006 at 3:31:00 PM

5 comments:

CAR DONATION PROGRAM said...

Hi DAN im so worried i hav more than 10$ in my adsense account but still im unable to fill tax information and to select a payment method i dont know wats wrong my pin is also not issued yet its just saying u will be able to enter tax info after u reach 10$ just plz lemme know what to do? is it a problem in google setup or due to any of my mistake? im really worried plz do help me how will my pin be issued?? and when its been 2 weeks i hav more than 10$ but system is not issuing my pin and i havnot got any email that my pin has been sent plz help me when and how will i get it?

Karen said...

Hmm, I requested a check reissue for my account because the check was cut but never made it to my house 3 months later. Adwords won't reissue the check because they want the check number, but the check number isn't listed in my account history - only a payment ID number. There is no phone support, I get the same automated email when I email for support and fellow forum users complain of the same problem. What do you suggest, we, as adwords publishers, do when this happens? I would love to see a post on how to get support for payment issues because the help center doesn't help many of us AT ALL.

Grosgrain Kathleen said...

Hello,
I have reached $10 for weeks now and still cannot enter my tax information and payment details. I can find no answers in the help center and can't find anyway to contact anyone. Can SOMEONE please help me.

'Kathleen

Telma said...

Hello!

I also reached $10 and still I can not fill in my tax information neither my payment details...
I don't know what to do about it, because I already checked all the help you have available and I found no answer.

Regards,

Telma

Lynette said...

hello my account is sitting at 21.67 and I still can not edit my tax info. What should i do. please help. I have been searching for help all day about this and haven't found anything yet just the same questions that i have